The owner was personable and very timely when he came out, He checked everything out. When he discovered the problem, he clearly explained the problem, why it happened, and what needed to be done. He also gave us the name of an electrician he had used himself to call for the needed electrical work necessary to complete the repairs.
We had multiple companies come out over the last 2 years and they kept telling us different costly solutions. This company came in extremely knowledgeable and fixed our A/C that just was not cooling like it was supposed to. They were efficient , respectful, and wonderful! I will not use anyone else next time we have an issue.
Highly recommend! The air conditioner on my second floor was out. They were able to come check it out immediately. Rhett diagnosed the problem and had everything that he needed to repair it that day. I was even more thankful when I received the bill!
Rhett came out and did a thorough evaluation of all components of our heat pumps. He found wiring that had been connected incorrectly, as well as wiring that was never connected, which was causing our heat to blow cold air (thus defeating the purpose of having the heat on!) He rewired two of the units and added Freon to one that was low, and the heat has been working perfectly since. Rhett is easy to reach, honest, personable, thorough, and makes sure you understand what is going on and the work he is going to do to fix the problem. His pricing is fair, and he gets the job done right.
He knew exactly what the problem was after a quick diagnosis. Fixed right the first time. It is nice to have someone you can trust to treat you right and not over charge like those guys on TV.
He was a great person to work with. He did not do a thing without explaining the issues and asking if I wanted him to continue the fix. I have already recommended L3 to others.